6/29/2023 0 Comments Luminar ai for ipad pro![]() Sad, they could have been so much better. They, instead, just seem to periodically repackage their existing product, adding a few new features – and call it some something different, so that you need purchase it new again. Notably, Skylum never “upgrade” their products or provide a proper upgrade path for their end-users. ![]() It’s just that customer service has never ever been a priority for Skylum. Sure … I know they have a war there in Ukraine, but the company also has development teams elsewhere so they can’t blame everything on that. Go to Application Support (launch Finder > Go > Go to Folder > paste /Library/Application Support/Skylum Software and delete. The migration tool was promised over a year ago but still waiting and no response from Skylum. ![]() Problem is that I could never move the Luminar 4 catalog across into Neo as it means losing all edits. However, despite having Neo since its initial release I hardly use it. introducing “Portrait AI” which was never that great) but lacked some heavy duty features on the catalogue side. I’d skipped Luminar AI … since it was treated as an entirely separate product stream from the old Luminar 3 and Luminar 4 products. Every other developer tests and updates their apps except Skylum … at which point no Mac user can use the product for a month till Skylum release a patch. Typically their products will stop working whenever Apple releases a MacOS update – and even though Apple gives many months’ notice with Betas available. They promise a lot but frequently fail to deliver. Skylum’s customer service (or lack thereof) has always been the killer.
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